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Event Speakers



Organization: Fast Management, Inc.

Kirk Alter is an Associate Professor in Purdue University’s Dept. of Building Construction Management, president of Fast Management, Inc., a member of the PHCC Educational Foundation’s Board of Governors and director for their management courses. He worked his way up from an apprentice to business owner, which brings a uniquely well-rounded perspective to his training sessions.

Scott Appelman is the founder and president of Rainbow Ryders, Inc.- the largest balloon ride business in the United States. Rainbow Ryders operates 26 balloons year round doing over 2200 flights per year. Flying over 22,000 passengers annually. Rainbow Ryders’ pilots have flown in 45 states and managed events in Colorado Springs, Phoenix, Chihuahua and Guadalajara, Mexico

A trusted source in the global dialogue on employee engagement, workplace culture, and the emerging generation since 1986.

Organization: Zoom Sewer & Drain, Inc.

Jim Criniti is the president of Zoom Drain in Philadelphia and one of the founders of the Zoom Drain franchise. With help from great mentors and business coaches, he’s grown his business from one used white truck into a multi-shop multi-million dollar drain and sewer cleaning company, and in addition, has helped create a growing franchise system that currently operates in 10 states.

Organization: Viega LLC

After owning and operating a successful plumbing and mechanical firm in Colorado for 10 years, and with 30 years in the industry at large, DeAngelo moved into technical sales for Viega LLC. Now, as the Manager of Technical Training in Colorado, he focuses his energy and experience on developing world-class training to help the piping trades grow and learn.

Organization: Power Selling Pros

Brigham Dickinson is president of Power Selling Pros and founder of the Power Certification Program, a call handling training program that holds teams accountable to booking calls and creating WOW Experiences over the phone. Brigham started Power Selling Pros when he saw that call handlers needed assistance consistently converting calls to bookings back in 2009.

Organization: Milwaukee Tool

Jon Finch is the VP of Training and Recruiting for Milwaukee Tool. He has spent the last 18 years working on finding the best people to help the company realize growth over 20% each year. Jon embraces the technology for each generation entering the business and has focused on the profitability required to sustain growing business needs.

Organization: Air-Conditioning, Heating & Refrigeration Institute

William is the VP of IT and Business Solutions at AHRI. Prior to joining AHRI, he was the SVP of IT Solutions at Intersections Inc., a leading provider of identity risk management services. William also held key management positions at AARP. William earned a Bachelor’s degree from the University of Virginia, an MS and an MBA from George Mason University

Organization: Sunshine Plumbing Heating Air

Having coached 17 different trades to success Susan Frew now uses her experience to propel their family plumbing business. Susan Roberts Frew is a former International VP with AT&T Wireless, Business Coach with ActionCOACH business Coaching, Instructor for the SBA’s national Emerging Leaders program, radio host of “Coaching Not Just for Sports” on ESPN radio in Denver.

Organization: Wells Fargo

James M. Harris, III (Jay) has been providing comprehensive, holistic advice since 1990. His focus is on the private family-held business and the families that run them. Jay has deep knowledge in the area of succession planning for family-held businesses.

Organization: Continental Plumbing Services, LLC

Amy is a former elementary school teacher who joined the family plumbing business in 2012. She currently wears many hats (everything but service technician) in the company which was started by her husband. She enjoys spending time with her family and three miniature dachshunds, and can often be found training for her next half marathon. Amy also loves wine and all things Disney.

Organization: HVAC

Profitability Master Ruth has worked in the plumbing and HVAC industry since 1987. She consults finance, growth, and operations challenges. Ruth is especially proud of one contractor she helped climb out of a big hole. Starting with a negative $400,000 net worth, the company is profitable with a positive net worth. Ruth's goal is to enlighten you and help you operate a profitable company.

Organization: A.O. Smith Corporation

Francois Lebrasseur is Business Development Manager Utility Sector at A. O. Smith. Francois helps electric and gas utilities and A. O. Smith distributors implement midstream and upstream incentives which are up to 10X more effective than downstream consumer mail-in rebates. Francois also collaborates with utilities on outreach campaigns to drive consumer demand for ENERGY STAR water heaters.

Organization: vNacelle

Elizabeth Ledoux loves being an entrepreneur and enjoys helping other entrepreneurs grow their businesses. Over the last 24 years, she has taken hundreds of privately-held business owners and their management teams to next level of growth and business value. She is a recognized leader in succession planning. Elizabeth is the founder and CEO of vNacelle Consulting.

Al Levi, The 7-Power Contractor, teaches contractors to run their businesses with less stress and more success through his book, online courses and his exclusive 1-to-1 consulting practice. Al’s latest business adventure is being a part of Zoom Franchise Company at It’s a living example of the power of manuals and more— in action.

Connor provides economic consulting and speaking services for small businesses, trade associations, and Fortune 500 companies across a spectrum of industries.

Organization: JBKnowledge, Inc.

Over the past decade, Rob has managed safety, quality and training programs with a focus on mobile applications and device usage on construction project sites.

Organization: PHCC-National Association

Mark Riso is the Vice President of Legislative Affairs for PHCC—National Association. He combines more than three decades of experience in politics with the grassroots efforts of PHCC chapters to represent the p-h-c industry on Capitol Hill.

Organization: Federated Insurance

Mike Russell is the Surety Marketing Manager for Federated Insurance and Granite Re. Mike and his team of Surety Marketing Specialists are responsible for integrating the surety products and services offered by Granite Re. Granite Re is an independent, wholly owned subsidiary of Federated Insurance, acquired in 2017.