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Sessions Information
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October 2, 2019
2:00pm - 3:30pm
Session Type: Seminar
Session Capacity: N/A
All too often we tend to hear but not listen to what’s being said. This solution-based and eye-opening workshop will take a look at the negative impact that this can have in all aspects of your business and perhaps in your interpersonal experiences as well. From engagement with employees to the handling of objections presented by your customers, tips and practices on how to increase how (and if) others hear you will be explored. Session leader Tim McGuire, VP of Content and Community with Pointman, will delve into how to recognize the behaviors that prevent true listening and share tried-and true techniques for breaking these patterns, resulting in stronger relationships with team members and customers.
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Session Speakers
Tim McGuire is the Vice President of Content and Community at Pointman, provider of field service management software for the residential contractor. There, he leads a talented team in the creation and distribution of blogs, podcasts, social media posts, webinars and other long form content intended to help independent contractors who dream big. Tim is also responsible for serving as the voice of
I’m fortunate to be a member of a founding team for 12 businesses since 1998 in Buffalo, NY. While we worked largely in software (custom development and products), there was also an apparel decorator, a fulfillment operation, a consulting firm, a venture fund plus accelerator, a non-profit, and even a card game. Starting in 2006 my partners began serving residential plumbers, electricians, and HV
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Session Fees
Fees information is not available at this time.
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