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Event Profile

QSC Service Manager Training Workshop - Sacramento

June 18 — 19, 2019
PHCC of California
1820 Tribute RD Ste A
Sacramento, CA 95815-4307 
Not available
This event has a fee

Limited Space! Only 20 seats open for this class.

 The day will start with a discussion on leadership and participants will identify their role with their organization, where they fit, and how to lead rather than manage.We will discuss creating attitudes that enable change and actionable items to ensure success.

We will go over key performance indicators like attendance, image, plumbing & HVAC inspections, maintenance contracts, membership plans, job averages, close rates etc…to understand what the benchmarks should be and how to hold team members accountable, as well as setting and measuring results.

Participants will gain a basic financial grounding to enhance their ability to understand the business, lead and  manage more effectively.

By attending, participants will sharpen their coaching and leadership skills to improve the overall success of their team, their company, and themselves.

Time: 8:00am-5:00pm

To request a registration form, please email dalton@naphcc.org

Registration Cutoff: June 3, 2019  

Questions: Contact Dawn Dalton (QSC Department) (703) 237-8100 dalton@naphcc.org

 Sponsored by Quality Service Contractors

Instructed by QSC Business Coach, Beth Dobkin

Refund Policy: Cancellations on or before June 3, 2019 will be charged a $50 cancellation fee. NO REFUNDS for cancellations after June 3. Attendee substitutions are always permitted at no charge.


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