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Event Profile

QSC Service Manager Training Workshop

November 9 — 10, 2021
PHCC of Texas, Inc.
145 Trademark Drive
Buda, TX 78610-3564 
Not available
This event has a fee
Owners and managers are invited to attend this two-day QSC workshop designed to improve leadership skills, efficiency, productivity, the understanding of financials and key indicators, and team motivation.

The session will begin with discussion on leadership that will help each attendee identify where they fit within their organization.  Participants will also discuss the development of attitudes that enable change and actionable items to ensure success.

Additional discussion be given to key performance indicators, to understand what the benchmarks should be and how to hold team members accountable, as well as setting and measuring results.  Attendees will gain a basic financial understanding to enhance their leadership skills, understanding and manage more effectively.

Topics Covered: Leadership Setting Priorities Problem Solving and Implementing Change Building a Service Culture SWOT (Strength, Weakness, Opportunities, Threats) Analysis of Team Keeping Score (Financials) Motivating your Team

Hotel Accommodations
Fairfield Inn & Suites Austin Buda
1240 Cabelas Drive
Buda, Texas 78610 

PHCC Texas Room Rate: $80 plus tax per night Book your corporate rate for PHCC

Other nearby hotels are:

Comfort Suites Buda - Austin South - 15295 S I-35 Frontage Rd, Buda, TX 78610

Best Western Plus Buda Austin Inn & Suites - 15295 S I-35 Frontage Rd Bldg 900, Buda, TX 78610

Candlewood Suites Buda - 2180 Main St, Buda, TX 78610

You can fly into the Austin International Airport (AUS) Airport (AUS) | AustinTexas.gov
The airport is 21 minutes from the Fairfield Inn & Suites Austin Buda hotel. The PHCC of Texas office is 4 mins from the hotel.

Registration Cutoff Extended: November 2, 2021
Question regarding registration? Please call the PHCC National office (703) 237-8100 ext. 893 (Dawn) or email dalton@naphcc.org 

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  • 8:00am - 5:00pm Service Manager Training Workshop
    Type: Workshop

    Short description is not available at this time...

Track information is not available at this time.

Hanks Les
Organization: PHCC-National Association

Les Hanks joined Quality Service Contractors on June 1, 2013 and serves as the Business Management Coach for a variety of services, such as comprehensive business analysis, strategic planning, competitive analysis, program/seminar development and more. Les is a proud 1988 graduate of Texas A&M University with a degree in Finance. An expert in building solid relationships with people has led Le

Sponsor information is not available at this time.