QSC Service Manager Training Workshop
November 9 10, 2021
Venue:PHCC of Texas, Inc.
145 Trademark Drive
Buda, TX 78610-3564
Fee(s):This event has a fee
Owners and managers are invited to attend this two-day
QSC workshop designed to improve leadership skills, efficiency, productivity,
the understanding of financials and key indicators, and team motivation.
The session will begin with discussion on leadership that
will help each attendee identify where they fit within their
organization. Participants will also discuss the development of attitudes
that enable change and actionable items to ensure success.
Additional discussion be given to key performance indicators,
to understand what the benchmarks should be and how to hold team members
accountable, as well as setting and measuring results. Attendees will
gain a basic financial understanding to enhance their leadership skills,
understanding and manage more effectively.
Topics Covered: ●
Leadership ● Setting
Priorities ● Problem
Solving and Implementing Change ●
Building a Service Culture ●
SWOT (Strength, Weakness, Opportunities, Threats) Analysis of Team ● Keeping Score (Financials) ● Motivating your Team
Question regarding registration? Please call the PHCC National office (703) 237-8100 ext. 893 (Dawn) or email firstname.lastname@example.org
Organization: PHCC-National Association
Les Hanks joined Quality Service Contractors on June 1, 2013 and serves as the Business Management Coach for a variety of services, such as comprehensive business analysis, strategic planning, competitive analysis, program/seminar development and more.
Les is a proud 1988 graduate of Texas A&M University with a degree in Finance. An expert in building solid relationships with people has led Le