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QSC Front Line Service Training - Houston, TX

Date(s):
May 3 — 4, 2019
Venue:
Johnstone Supply
2120 Shepherd DR
Houston, TX 77007-1932 
Website:
Not available
Fee(s):
This event has a fee
Description:
Limited Space! Only 20 seats open for this class.
 
Sponsored by Gulf Coast PHCC
Instructed by QSC Business Coach Rebecca Gold
 
This two-day class will teach plumbing and HVAC service technicians the mindset, concepts and techniques they need to succeed.The program is centered around QSC’s Service Delivery System.This is a highly interactive program with exercises, examples and role playing to help technicians hone their skills.
 
Key Topics
·What is Success?
·Mindset and Attitude
·Brand and Value
·Customer Experience
·Customer Loyalty
·Understanding Customer Needs
·Overcoming Sales Objections
·Being Persuasive
-Upselling
 
Time: 8:00am-5:00pm

To request a registration form, please email dalton@naphcc.org

Registration Cutoff: April 29, 2019 

Questions: Contact Dawn Dalton (QSC Department) (703) 237-8100 dalton@naphcc.org

Refund Policy: Cancellations on or before April 29, 2019 will be charged a $50 cancellation fee. NO REFUNDS for cancellations after April 29. Attendee substitutions are always permitted at no charge.
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Gold Rebecca
Organization: Quality Service Contractors

Sponsor information is not available at this time.