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Dr. Charles (Chuck) Allgood is currently Technology Leader – Refrigerants, with Chemours (DuPont) Fluoroproducts, Wilmington, Delaware. He holds a Ph.D. in chemistry from the University of Delaware. Chuck has held a variety of research, technical service, and market development assignments during his 25 years in the refrigerants industry. He currently leads technical support, training, and a

Kirk Alter is an Associate Professor in Purdue University’s Dept. of Building Construction Management, president of Fast Management, Inc., a member of the PHCC Educational Foundation’s Board of Governors and director for their management courses. He worked his way up from an apprentice to business owner, which brings a uniquely well-rounded perspective to his training sessions. Kirk is LEED accre

Kirk Alter is an Associate Professor in Purdue University’s Dept. of Building Construction Management, president of Fast Management, Inc., a member of the PHCC Educational Foundation’s Board of Governors and director for their management courses. He worked his way up from an apprentice to business owner, which brings a uniquely well-rounded perspective to his training sessions. Kirk is LEED accre

Mr. Bishop works with over 600 local Winsupply companies and assisting them in providing services and resources for leading contractors in all trade industries. Ed uses his past experience as a business owner and purchasing manager for a nationwide lumber retailer to help contracting business owners improve their profitability and efficiencies.

Travis Carter is the Vice President of Sales at Scorpion where he operates in sales, marketing, and strategic planning across a wide variety of business verticals. With a focus on the home services industry, he works to help businesses small and large increase their revenue, acquire new customers, and improve their digital brand and visibility. When out of office, Travis loves to engage his creat

Dave Chic, QSC Program Director, is a long-time association management professional. His career started in the hospitality industry, having worked for hotels, special event venues and Visit Indy. After serving as the Director of Industry Relations for the Custom Electronic Design and Installation Association (CEDIA) for twelve years he made the move to PHCC and QSC.

Laura Ciriello-Benedict is a third generation plumbing contractor. She is the President of William J. Ciriello Plumbing Company in Indianapolis. She is a past President of the Greater Indianapolis Plumbing Heating Cooling Contractor’s Association (GIPHCC) as well as a past President of the Indiana PHCC. In 2007 Laura was named the Contractor of the Year for the City of Indianapolis by the GIPH

Greg Cunniff, PE, has published a number of technical articles in HVAC publications and authored white papers. He is also coauthor of a textbook, "Modern Geothermal HVAC Engineering and Control Applications," published by McGraw-Hill Education. Greg previously was a consulting engineer, a temperature controls contractor, a manufacturer’s representative and a design build contractor. He has deve

Brenda Dant is a Certified Association Executive with over 30 years of association management experience. She currently serves as the Executive Director of the Indiana Association of Plumbing-Heating-Cooling Contractors (PHCC). She is known for developing creative member-centric programs that have been duplicated throughout the country. In 2016 she was asked to serve on a roundtable that prese

Chris Day is Rheem Manufacturing’s Vice President of Product Strategy and Engineering, for the Air Business. He has spent over two decades in the industry of HVAC and thermal management with a focus on delivering more energy efficient and reliable technologies to the marketplace. He holds a degree in Aeronautical Engineering, from Embry Riddle Aeronautical University, and is a certified Commerc

With 30-plus years in the P&M trades and manager for one of Viega's most advanced training facilities in North America, Bo DeAngelo's passion for training is palpable. An outspoken industry bad boy, Bo pulls no punches when it comes to the stature and importance of the plumber/pipefitter and the elevation of their business practices to match their construction competence.

With 30-plus years in the P&M trades and manager for one of Viega's most advanced training facilities in North America, Bo DeAngelo's passion for training is palpable. An outspoken industry bad boy, Bo pulls no punches when it comes to the stature and importance of the plumber/pipefitter and the elevation of their business practices to match their construction competence.

Beth Dobkin has 16 years of successful business ownership, 28 years of management and over 16 years of consulting experience and is a business management coach and director of coaching services for the Quality Service Contractors of the Plumbing Heating Cooling Contractors Association since April 2012.

Matt Erickson is the 4th generation owner and CEO of C.J. Erickson Plumbing Co., located in the suburbs of Chicago. After college, Matt enrolled in the local union apprenticeship school and became a licensed journeyman plumber in 2000. The transition from 3G to 4G took place in 2007 when Bill Erickson retired from his position as CEO. Matt currently serves as Chair for the PHCC’s Construction Con

Franc Exley is the newest QSC team member, bringing many years of coaching and industry experience to the table. Franc comes to QSC from Aire Serv & Mr. Rooter where he worked since 2001 as Franchise Consultant, Sales Trainer and Underground Division Instructor. Previously, Franc was owner and operator of a local heating and air conditioning business, with locations in Macon and Savannah, Georgi

David W. Feddon is President of Feddon Mechanical in Florida. Dave received his Florida State Plumbing Masters License in 2003 and followed with a Florida State Mechanical Master in 2015. Dave has over 36 years in the building trades most spent in the plumbing and mechanical trades with the last 16 years as a business owner. He has served on the Pinellas County Construction Licensing Board and c

William E. (Bill) Ford is President and CEO of SESCO Management Consultants. He has been with the firm for 26 years. He is a generalist human resource management consultant specializing in family business consulting, compensation, Wage and Hour, EEO representation, organizational development, labor relations and compliance to federal and state employment regulations. Ford has been engaged and ha

David P. Frame is CEO and 3rd generation owner of Bob Frame Plumbing Services Inc., a 4th generation business in South Bend, IN. Currently Dave serves as Vice Chair for UAC (Union Affiliated Contractors) and on the Health & Welfare Committee for Local 172 & St. Joseph Valley PHCC in addition to serving as Chair on the Insurance Safety and Risk Management Committee for National PHCC & Federated In

Gray Goodman is the Great Lakes Regional Manager for Federated Insurance. He was hired by Federated Insurance in November of 2004 as a Marketing Representative in Mississippi where he worked for eight years. He was promoted to District Marketing Manager in 2012 for Mississippi and Louisiana. He was recently appointed to his current position and is responsible for the States of Michigan and India

Chip is President of Greene & Associates, Inc., a mechanical contracting firm based in Macon, Georgia. Chip is a graduate of Mercer University with a Bachelors of Business Administration degree in management. He now has over 30 years’ experience working on commercial HVAC and plumbing projects in the educational, medical, and institutional markets. His career started in high school working part t