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Event Sessions

  • 4:30am - 9:30am ALBUQUERQUE INTERNATIONAL BALLOON FIESTA® ASCENSION VIEWING WITH HOT AIR BALLOON RIDE
    Type: Tour

    Includes transportation from the Hyatt, admission to Fiesta Park and Chaser’s Club (see Mass Ascension Package for details) and balloon ride during this morning’s Mass Ascension. SOLD OUT

  • 5:00am - 9:30am ALBUQUERQUE INTERNATIONAL BALLOON FIESTA® ASCENSION VIEWING
    Type: Tour

    Includes transportation from the Hyatt, admission to Fiesta Park and Chaser’s Club. Fee is non-refundable SOLD OUT

  • 8:00am - 1:00pm Sandia Peak Tramway with Visit to Old Town
    Type: Tour

    Includes transportation from Hyatt, professional tour guide; round-trip flight on the Sandia Peak Aerial Tramway; bottled water and walking Tour of Old Town. Fee is non-refundable

  • 10:00am - 4:00pm Quality Service Contractors (QSC) Commercial Service Peer Group
    Type: QSC

    By invitation only. Email qsc@phccweb.org for more details.

  • 10:00am - 5:00pm Tour of Santa Fe
    Type: Tour

    Includes transportation from the Hyatt, professional tour guide; walking tour of Santa Fe Plaza area; admission to Loretto Chapel and San Miguel Mission; bottled water on coach. Fee is non-refundable

  • 1:00pm - 5:00pm Old Town Albuquerque and Bosque Biking Tour
    Type: Tour

    Includes transportation from the Hyatt; professional tour guide; walking tour of Old Town; Bosque Biking Tour, bottled water. Fee is non-refundable.

  • 1:00pm - 5:00pm Tour of Old Town Albuquerque and Museum Duo
    Type: Tour

    Includes transportation, professional guide; walking tour; museum admissions. Fee is non-refundable.

  • 2:00pm - 5:00pm Breaking Bad RV Tour
    Type: Tour

    Includes transportation from the Hyatt, tour guide, visits to sites around Albuquerque and a light meal with drink at Los Pollos Hermanos. Fee is non-refundable. ALMOST SOLD OUT

  • 7:30am - 5:00pm Quality Service Contractors (QSC) Pillars of Success: Business Strategy Workshop
    Type: Business Management

    Pillars of Success Strategic Planning, presented by QSC, take you through a deep dive into enhancing your business strategy and sharpening your strategic plan. Open to all, pre-registration req'd.

  • 8:00am - 9:15am Safer Jobsites at Your Fingertips: Why Mobile Technology Should Be at the Center of Safety Management
    Type: Technology

    Mobile technology is radically changing...

  • 8:00am - 9:15am The Pumpkin Plan: A Simple Strategy for Growing a Remarkable Business
    Type: QSC

    It’s your turn to grow an award winning, explosive company!

  • 9:30am - 10:30am Residential Smart Pumps – Application, Operation, Myths and Realities
    Type: RPA

    Variable Speed ECM circulators are wondrous things that do more - much more

  • 9:30am - 10:45am Help Wanted! Recruit & Retain Your Future
    Type: Business Management

    Build your team. Build your business. Build your future.

  • 9:30am - 10:45am The Roaring 20s – Silicon Valley Conquers the Construction Industry
    Type: Technology

    Yes, technology is revolutionizing construction…BIM, robotic layout and cloud collaboration, etc.

  • 11:00am - 12:00pm Presentation: Hydronic Flooring Installation Practices and Guidelines
    Type: RPA

    This presentation will explore many types of hydronic flooring

  • 11:00am - 12:15pm 21 Ways to Increase Productivity and Profitability
    Type: Business Management

    We’re putting you on a fast track to success.

  • 11:00am - 12:15pm Latinx! Understanding Demographics and Your Industry’s Future
    Type: Business Management

    Why Latinx?

  • 1:30pm - 2:30pm Data-Driven Decisions: How to Drive Efficiency in Your Business
    Type: Business Management

    Identify and evaluate key metrics

  • 1:30pm - 2:30pm Self-Funded Marketing: Stop Depending on Word-of-Mouth, Without Spending an Extra Cent
    Type: Sales/Marketing

    There’s no doubt … word-of-mouth is powerful

  • 1:30pm - 3:30pm Association Executives Council (AEC) Board Meeting
    Type: Meeting

    All State and Local Executives

  • 1:30pm - 3:45pm Providing Safety, Efficiency and Value with Hydronic Snow Melting
    Type: RPA

    Don't miss this opportunity to learn how to boost your mechanical and plumbing offerings with SIM Systems!

  • 2:45pm - 3:45pm Decoded: Legislative and Regulatory Rules and Regs
    Type: Business Management

    Solved! Are the complex rules and regs coming out of the nation’s capital keeping you up at night?

  • 4:00pm - 4:30pm The Sky’s the Limit: A Local Company’s Story
    Type: Edutainment

    Find out how his company rises above the rest

  • 4:30pm - 5:30pm First Timers Get Together
    Type: Reception

    Informal networking event, where you’ll start making valuable contacts and get a glimpse of what’s planned for the week.

  • 5:30pm - 7:30pm CONNECT 2018 Opening Reception, Sponsored by Bradford White and InSinkErator
    Type: Reception

    Sponsored by Bradford White and InSinkErator Included with full registration

  • 7:30pm - 10:00pm PHCC "PAC" Event (Single)
    Type: Fundraiser

    Additional fee. PRE-REGISTRATION REQUIRED

  • 8:00am - 8:45am CONNECT 2018 Opening Breakfast sponsored by Bradford White
    Type: Breakfast

    Included with full registration

  • 8:45am - 10:00am “Jobs Aren’t ‘Sexy’ Enough? How to Attract Employees Anyway!” sponsored by Viega
    Type: Keynote

    Short description is not available at this time...

  • 10:00am - 2:00pm Product and Technology Showcase
    Type: Trade Show

    The best opportunity you’ll have all year for networking and learning…attending is a strategic investment in the growth of your company. Included with full registration

  • 10:00am - 2:00pm Service Contractor Solutions Pavilion - Powered by QSC
    Type: QSC

    The Service Contractor Solutions pavilion is your top destination in the CONNECT Product and Technology Showcase.

  • 10:00am - 5:00pm Service Contractor Central Powered by QSC
    Type: QSC

    If you’re serious about your service and repair business, the NEW Service Contractor Central, powered by QSC is for you!

  • 2:15pm - 3:15pm Be the Employer of Choice: ROCKSTAR Benefits
    Type: Leadership

    In today’s competitive employee market, you must be the best to attract the best team.

  • 2:15pm - 3:15pm Gain a Competitive Advantage Through Bonding
    Type: Business Management

    What every contractor should know before providing a surety bond.

  • 2:15pm - 3:15pm Press Tool Meets Old School
    Type: Technology

    If you’re not pressing in today’s busy marketplace, you’re losing...

  • 2:15pm - 3:15pm Quality Service Contractors (QSC) Solution Lab: Monster Trucks
    Type: Sales/Marketing

    Your service vehicles and technicians

  • 3:00pm - 5:00pm Association Executives Council (AEC) Roundtable
    Type: Workshop

    Creating Cohesive Communication through Social Media Strategies Presented by Simply Social Media

  • 3:30pm - 4:30pm Efficient Water Heating: Past, Present and Future
    Type: Sales/Marketing

    We’re heating up the conversation!

  • 3:30pm - 4:30pm Quality Service Contractors (QSC) Solution Lab: All Aboard!
    Type: QSC

    Don’t miss the boat!

  • 3:30pm - 4:30pm Simplified: AHRI’s New Directory of Certified Product Performance
    Type: Operations

    We’re making your life easier!

  • 3:30pm - 4:30pm Using Technology to Improve Team Communication
    Type: Technology

    Come and discover Slack, an app and web-based communication tool that simplifies communication while keeping conversations organized, accessible and fun.

  • 5:30pm - 7:00pm Union-Affiliated Contractors (UAC) Networking Event
    Type: Reception

    Additional fee. PRE-REGISTRATION REQUIRED

  • 7:30am - 8:45am Workforce Development Breakfast:Putting Together a Partnership with Business and Educators
    Type: Business Management

    Sponsored by PHCC Education Foundation & National Auxiliary Facilitated by Tom Applegate, National Council of Local Administrators of Career and Technical Education

  • 9:00am - 10:15am Quality Service Contractors (QSC) Solution Lab: Lucky 7 Keys to Finding Hidden Business Profits
    Type: Business Management

    This will be your lucky day

  • 9:00am - 10:30am PHCC Annual Business Meeting, Voting and Installation of Officers
    Type: Meeting

    Participate in the important business of your association and be part of the installation of our national PHCC, Auxiliary and AEC officers.

  • 10:30am - 11:30am “Stay Ahead of the Curve” sponsored by Kohler
    Type: Keynote

    Short description is not available at this time...

  • 1:30pm - 2:30pm Quality Service Contractors (QSC) Solution Labs: Solved: The Mystery of Your Customer Avatar
    Type: Business Management

    Solving the mystery of your customer avatar

  • 1:30pm - 2:45pm Association Executives Council (AEC) Informal Roundtables
    Type: Meeting

    Network with fellow Execs, Share new ideas and discuss what you learned at Connect.

  • 1:30pm - 2:45pm Business Ownership Transitions: A Fun and Rewarding Journey
    Type: Leadership

    From legal and financial issues to internal management and succession!

  • 1:30pm - 2:45pm How to Find and Keep Great Techs!
    Type: Business Management

    We’ve solved the industry’s #1 problem...

  • 1:30pm - 2:45pm Turn Customers into Raving Fans: How to Win Them Over on the Phone and in the Home
    Type: Leadership

    Turning customers into Raving Fans!

  • 4:00pm - 9:30pm PHCC Closing Event at Balloon Fiesta, Sponsored by Federated Insurance
    Type: Reception

    Included with full registration. Closing Event at Balloon Fiesta sponsored by Federated Insurance

  • 5:00am - 9:30am ALBUQUERQUE INTERNATIONAL BALLOON FIESTA® MASS ASCENSION
    Type: Tour

    Includes transportation from the Hyatt, admission to Fiesta Park and Chaser’s Club. Fee is non-refundable.