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Event Information
QSC Service Manager Training Class - Dallas TX                    Register Now
Date: September 28, 2017
Location: La Quinta Inns and Suites - Dallas Love Field
Presented by Quality Service Contractors
This class will be instructed by QSC Business Success Coach Les Hanks.
Owners and managers are invited to attend this 1-Day workshop designed to improve leadership skills, efficiency, productivity, the understanding of financials and key indicators and the motivation of your management team and leaders within your business.
The day will start with a discussion on leadership and help each attendee identify where they fit in with their organization, if they are in the right role, and how to lead rather than manage.We will discuss creating attitudes that enable change and actionable items to ensure success.
We will go over key performance indicators like attendance, image, plumbing & HVAC inspections, maintenance contracts, membership plans, job averages, close rates etc . . . . to understand what the benchmarks should be and how to hold team members accountable, as well as setting and measuring results.
Attendees will gain a basic financial understanding to enhance their leadership skills, understanding and manage more effectively.
This class is for you and your management team if you want to sharpen your coaching and leadership skills to improve the overall success of your team, your company, and yourself.
Topics Covered: ● Leadership ● Setting Priorities ● Keeping Score (Financials) ● Motivating your Team
Location: La Quinta Inns & Suites - Dallas Love Field
8300 John West Carpenter Fwy.
Dallas, TX  75247 / Ph. (214) 414-9000
Time: 8:00am-5:00pm
Registration Fees:
QSC Member: $150 per person
PHCC Member: $175 per person
Non-Member: $200 per person
Registration Cutoff: September 18, 2017
Non-Members: Join QSC at or before this event and we will credit 1/2 your seminar fee toward your first month’s QSC dues. (One seminar fee credit per company) 
Question regarding registration? Please call the PHCC National office (703) 237-8100 ext. 893 (Dawn) or email
Quality Service Contractors (QSC), an enhanced service group of the Plumbing-Heating-Cooling Contractors–National Association, is a leading professional network that serves an elite group of plumbing and HVACR
service and repair contractors. QSC offers its members business management services and state-of-the-art training to enhance their image and to enable them to better serve the needs of their clients.  

180 S. Washington Street - Suite 100 - Falls Church, VA 22046
Phone: (703) 237-8100 - (800) 533-7694 - Fax: (703) 237-7442